Course curriculum

  • 1

    Welcome to Eddams!

    • Instructions
  • 2

    Introduction to the ISO 9001: 2015

    • Introduction to ISO 9001: 2015

    • Terms and Definitions
  • 3

    Quality Management Systems Requirements

    • Clause 4: Context of the organization

    • Clause 5: Leadership

    • Clause 6: Planning

    • Clause 7: Support (Part 1 of 2)

    • Clause 7: Support (Part 2 of 2)

    • Clause 8: Operation (Part 1 of 2)

    • Clause 8: Operation (Part 2 of 2)

    • Clause 9: Performance evaluation

    • Clause 10: Improvement
  • 4

    Next steps

    • Roadmap to certification